There are a variety of reasons why this can happen. A download link will be sent to you when payment has cleared our system. If your payment has cleared, then your email spam filter may have flaged it.

If you did not recieve an email link, be sure to contact us so we can correct the issue. If possible, forward a copy of the invoice showing purchase to the This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .